One of the large cases in terms of the volume of tasks that needed to be solved, as well as in terms of the specifics of the customer’s business processes. The case will be, first of all, interesting to car dealership owners. The integration of the Cyber Vision Control neural network took place in the Minsk Renault dealership.
There is a requirement from the manufacturer Renault to comply with business process regulations and the existence of appropriate control by the corporation.
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Different brand of cars (Renault and Lada) were within the same space. Ethnographic research to identify how the customers were interacting with the differing brands.
There was an opportunity to monitor the work occurring in the workshop and link it to the invoicing tool. This would allow for greater clarity on work performed.
Understanding the interaction rate between sales consultants and customers. Also an opportunity to capture customer wait / service times.
Monitor stock and showroom floor stock for potential damage / theft and allow for real time reporting / notification of instances.
Screen shot of showroom floor monitoring.
Neural robot training is a process in which data from the cameras of a working facility are transmitted to the data center of our company. Based on the obtained records, neuro-robots are trained to recognise the objects and events. The outcomes are then used to solve the tasks of a particular object.
The advertising campaign was adjusted, namely:
Returning customers has grown 8%. This was achieved due to several factors: increased employee adherence to policies and procedures, improved customer amenities in the waiting area.
The marketing department received a tool for assessing traffic not based on hypotheses, but on the basis of a real assessment of customer interest in a particular car brand. This has contributed to a reduction in the non-targeted advertising budget and allowed for better alignment of products on showroom floor.
Due to the introduction of a system for monitoring the time spent in the service area, there has been an increased ability to account for utilised time. This has seen non-booked vehicle servicing disappear.
The dealership has seen an increase of 3 vehicle purchases per month and a reduction of customer walkouts / not served.